2022 Leadership Academy: Course Details

Key Topic Areas for Online Modules 

  • Human engagement for business success
  • Leading others
  • Leading in the remote world
  • Complex change management strategies
  • Conflict and complaint resolution
  • Personal strategic development

30 Weekly live topic areas and group coaching sessions (45-minute sessions- recorded for those who can’t attend the live session)- Offered in Five (6-week) sessions throughout the year.

Five Themes (Each approximately six-weeks in length)

1:  Emotional Intelligent Leader and Change Leadership

  • Intro to EQ
  • EQ- self
  • EQ- Resilience
  • Empath and Active Listening
  • Change Leadership 2.0
  • Engaging others across generations

2: Organizational Efficiencies

  • Time Management 101
  • Time Management- Deep Work
  • Email efficiency
  • Meeting Efficiency
  • Hybrid Work Management

3: Employee Engagement

  • Accountability
  • Tackling turnover
  • Onboarding for success
  • The first 90-days
  • Giving constructive feedback
  • Being a mentor
  • Inclusive workplace strategies

4: Strategy & Strategic Leadership

  • Strategic planning
  • SWOT and Brainstorming
  • Strategic Initiatives
  • Strategic Leadership
  • Leadership Inspiration
  • Leadership 2.0

5: Sales and Customer Service

  • Leading is selling
  • Marketing strategies – storytelling
  • The ideal customer avatar
  • Understanding the sales cycle- applying to patient/client interaction
  • Customer service- the complaining customer
  • Conflict Resolution 2.0

All live weekly sessions end with a group coaching session

  • Answer questions about the program
  • Discuss day to day operational items