2023 Leadership Academy: Course Details

Key Topic Areas for Online Modules 

• Human engagement for business success
• Leading others
• Leading in the remote world
• Complex change management strategies
• Conflict and complaint resolution
• Personal strategic development

Over 30 hours of on-demand topics.

Five Themes (Each approximately six-weeks in length)

1:  Emotional Intelligent Leader and Change Leadership

• Intro to EQ
• EQ- self
• EQ- Resilience
• Empath and Active Listening
• Change Leadership 2.0
• Engaging others across generations

2: Organizational Efficiencies

• Time Management 101
• Time Management- Deep Work
• Email efficiency
• Meeting Efficiency
• Hybrid Work Management

3: Employee Engagement

• Accountability
• Tackling turnover
• Onboarding for success
• The first 90-days
• Giving constructive feedback
• Being a mentor
• Inclusive workplace strategies

4: Strategy & Strategic Leadership

• Strategic planning
• SWOT and Brainstorming
• Strategic Initiatives
• Strategic Leadership
• Leadership Inspiration
• Leadership 2.0

5: Sales and Customer Service

• Leading is selling
• Marketing strategies – storytelling
• The ideal customer avatar
• Understanding the sales cycle- applying to patient/client interaction
• Customer service- the complaining customer
• Conflict Resolution 2.0

All sessions are pre-recorded and each attendee will receive a one-on-one coaching session.