Details:
October 20, 2022
9:30 a.m. - 12:30 p.m.
Cost:
Member: $159
Non-Member: $318
Please note: this workshop will be held virtually.
Description:
An unwavering commitment to serving seniors and people with disabilities. The ability to swiftly manage call-offs and schedule changes to ensure proper coverage. Being the key to employee communication in an agency. Sound like anyone you know? Schedulers are critically important to an agency’s success. Back by popular demand, PHA is pleased to present a webinar workshop specifically designed for schedulers – the superheroes of home-based care!
Agenda:
There's No Such Thing as Time Management
Pamela Jett, CSP, Jett Communication Training, Inc.
It’s time to flip the script on traditional time management techniques. Do you sometimes feel overwhelmed and like you have far more to do than you can accomplish? Is burnout taking a toll on you personally and professionally? If so, attend this powerful program and discover the best-kept secrets that schedulers know to stay organized, get more done, and experience less stress. With a focus on practical application, real-world tools, and tactics that work, you will gain survival skills to take charge of your day and productivity. You will:
- Discover why “time management” is a myth
- Uncover your personal barriers to productivity
- Learn easy time management hacks to implement immediately for stellar results
- Create a personal action plan for when things are coming at you fast and furious
- Learn how to jump-start attitudes and start your day off right
- Discover why “frog eating” is a must-have skill set
- Uncover hidden time wasters that sabotage success
- Master surprising ways to handle interruptions and take control of your day
- Experience innovative ways to beat procrastination and get things done
- Master the art of planning and prioritizing
- Practice powerful communication strategies to leverage your contributions and make sure your hard work gets noticed (and appreciated!)
Delivered with Pamela’s signature blend of energy, humor, and real-world application, this program provides survival skills to help teams and individuals stay productive under any circumstance.
Master Scheduling: How to Schedule for 100 Clients with One Scheduler Without Breaking a Sweat
Brett Ringold, Vice President, A Long Term Companion
Scheduling is such a critical part of every agency’s success, however, it is also a major pain point for most agencies. This presentation breaks down scheduling to its three core parts: pre-scheduling, scheduling, and re-scheduling. Learn proven methods that any agency can follow to improve efficiency, eliminate bottlenecks, and result in optimal scheduling practices. By employing these simple techniques, one scheduler could schedule for 100 clients without breaking a sweat!
Knowledge gained:
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What Makes a Good Scheduler
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Pre-Scheduling “Prep Work”
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Scheduling is a Team Sport
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Use Data to Track Trends
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Become a Chess Master
Cancellation Policy: If you must cancel your reservation for any reason, please notify PHA in writing via email ([email protected]) If the notice of cancellation is received PRIOR to the day of the event/workshop, PHA will provide a credit, minus a 30% administrative fee. This credit must be used within one year of the date of issue on educational programming. Credit will not be accepted for membership dues or PHA’s Annual Conference. No credit will be given for no-shows or cancellations on the DAY OF or following the event/workshop. Substitutions are permitted up to the day of the event.
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