2023 Leadership Academy: Course Details
Key Topic Areas for Online Modules
- Human engagement for business success
- Leading others
- Leading in the remote world
- Complex change management strategies
- Conflict and complaint resolution
- Personal strategic development
Over 30 hours of on-demand topics.
Five Themes (Each approximately six-weeks in length)
1: Emotional Intelligent Leader and Change Leadership
- Intro to EQ
- EQ- self
- EQ- Resilience
- Empath and Active Listening
- Change Leadership 2.0
- Engaging others across generations
2: Organizational Efficiencies
- Time Management 101
- Time Management- Deep Work
- Email efficiency
- Meeting Efficiency
- Hybrid Work Management
3: Employee Engagement
- Accountability
- Tackling turnover
- Onboarding for success
- The first 90-days
- Giving constructive feedback
- Being a mentor
- Inclusive workplace strategies
4: Strategy & Strategic Leadership
- Strategic planning
- SWOT and Brainstorming
- Strategic Initiatives
- Strategic Leadership
- Leadership Inspiration
- Leadership 2.0
5: Sales and Customer Service
- Leading is selling
- Marketing strategies – storytelling
- The ideal customer avatar
- Understanding the sales cycle- applying to patient/client interaction
- Customer service- the complaining customer
- Conflict Resolution 2.0
All sessions are pre-recorded and each attendee will receive a one-on-one coaching session.
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